SUCCESS STORY
Reduced risk & secured savings
Driving Cost Savings, Resilience & Efficiency at a US Restaurant Chain
- PaaS Program delivered cost savings, supply chain resilience, and operational efficiencies
Outcomes
Supply Chain Control
Improved visibility and decision-making through dashboard tracking and proactive management
Supply Risk Reduction
Secondary suppliers approved for key items to ensure continuity of supply
Operational Efficiencies
Pre-prepared ingredients reduced waste, labor demands, and safety risks
BACKGROUND
Our client is a regional restaurant chain in the southern US operating seven locations with a mix of fast-casual and dine-in operations.
Known for quality American-style foods at an affordable price.
the challenge
Following a successful cost base reduction program with Procure4, the client engaged us for ongoing Procurement as a Service (PaaS) support. The aim was to strengthen cost control, reduce supply risk, and improve processes over a 12-month period. The acquisition of two new locations, each with separate supply chains, created the need to integrate operations. Aware of the risks of relying on single-source suppliers for key menu items, the client sought to mitigate its vulnerability to market fluctuations and supply disruptions.
SOLUTION
Over the course of the 12-month PaaS program, Procure4 delivered a series of initiatives focused on cost control, risk reduction, and process improvement, ensuring the client could achieve both immediate savings and long-term operational benefits.
- Built a bespoke spend dashboard with integrated market index data to track spend, stock, rebates, and trends
- Negotiated long-term price agreements for core spend items, securing supply and improving payment terms
- Established monthly supplier meetings to address issues, explore innovations, and strengthen relationships
- Introduced alternative suppliers for high-risk items after testing and assessment
- Replaced in-house preparation of key menu items with pre-prepared ingredients to specification, reducing waste, labor needs, and safety risks
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